Cloud Fax and Notifications API 2.4 Documentation
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These pages describe an earlier version of the Cloud Fax and Notifications API.
While that version continues to function, new development should use the current version.
 

31.2.5 VoiceOptions

This may appear inside JobSubmitRequest/Message/JobOptions

Tag Name
& type		#Description
VoiceOptions
VoiceOptionsType		   This contains options relevant to voice deliveries, currently implying the use of XDDS. This tag may be empty, but still must be present to indicate voice content.
   VoiceDeliveryMethod
VoiceDeliveryMethodType		0-1Indicates the method of determining whether and when to play audio data. Values are:
ValueDescription
silenceAudio data will be delivered after two seconds of silence is detected
PAMDAudio data will be delivered upon successful application of the "Positive Answering Machine Detection" algorithm.
live_onlyAudio data will only be delivered if the PAMD algorithm determines that a live person has answered the call
voicemail_onlyAudio data will only be delivered if the PAMD algorithm determines that an answering machine or voicemail system has answered the call
force_playUnconditional delivery.
   RecipientTimezoneOption
YesNo		0-1Accepts the values of "yes" or "no". Sets the start time of scheduled deliveries based on the time zone(s) of the recipient(s). For example, a 6PM start time will occur at 6PM Eastern Time for an item delivered to a New Jersey area code and at 6PM Pacific Time for an item delivered to a San Francisco area code. If "no" is selected or RecipientTimezoneOption element is omitted, all scheduled delivery items will start at the same time regardless of destination time zone.
   ANI
xs:string		0-1Sets the ANI that will be sent with voice deliveries
   ForcePlayTimer
xs:int		0-1The number of milliseconds to delay when the VoiceDeliveryMethod is "force_play". This value must be between 100 and 20000.
   CallControlOptions
CallControlOptionsType		0-1This element contains the additional options available for voice deliveries. Many of these options will use default settings from the user's profile if not specified, and most do not apply unless there is a voice_call_control Part in the Contents element.
   UseCallControl
xs:boolean		0-1boolean that allows Call Control features (which may be preset in the switch for the requester) to be turned off.
   CallControlMenuPosition
xs:string		0-1Controls when the call control menu script will be played in relation to the main voice message. Allowed values are:
  • first
  • last
   OptOutConfirmation
YesNo		0-1May be "yes" or "no", controlling whether or not confirmation is requested when the optout key is used.
   OptOutLevel
xs:string		0-1Controls the level at which optouts take effect. Allowed values are:
  • user
  • customer
   PauseTimeout
xs:int		0-1Number of seconds (0-300) a message can be paused before play automatically resumes.
   ReplayLimit
xs:int		0-1The number of times the replay key can be used.
   RewindLimit
xs:int		0-1The number of times the rewind key can be used.
   TransferSilence
xs:int		0-1Number of seconds of silence played after payloads with certain call control options.
   CallControl
CallControlType		0-This element associates a user-input key with a call action.
   ControlKeyAction
xs:string		1The action being configured by this CallControl. Recognized values are:
  • fast_forward
  • opt_out
  • pause
  • rewind
  • transfer
  • volume_down
  • volume_up
  • replay
  • start_play
  • finish_play
There may be more than one CallControl element with a "transfer" ControlKeyAction. There should be no more than one with any other ControlKeyAction.
   ControlKey
DTMFKey		1The DTMF key associated with the action - 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, *, #
An empty string can be used to disable the action.
   ControlKeyInfo
xs:string		0-1When ControlKeyAction is "transfer", this element is used to hold the actual transfer phone number. This value must be provided for each "transfer" if there is more than one of them.
This element has no significance for any ControlKeyAction other than "transfer".
   DeliveryRetryPattern
xs:string		0-1The name of the retry pattern to be used for the job. These names are determined by switch configuration, and the names and patterns may be different for different optionsets.
   VoiceJobExtensions
JobExtensionsType		0-1This element may be used to permit access to job options not otherwise accessible through the Cloud Fax and Notifications API schema.
   Segment
SegmentType		1-Extensions may be divided into categories, and the segment will indicate the category.
   @name
xs:string		0-1The name of the segment. No name will indicate the default (USER) segment.
   Property1-This element will contain the specific extension value
   @name
xs:string		1The name of the extension. The following are defined:
SegmentPropertyDescription
USERinclude_address_prefixThe switch will only use destinations from the provided set that begin with this string. More than one value may be provided. Note that the matching is done after the phone number is normalized, so the prefix should include the appropriate country code.
USERexclude_address_prefixThe switch will exclude destinations from the provided set that begin with this string. More than one value may be provided. Note that the matching is done after the phone number is normalized, so the prefix should include the appropriate country code.
   @b64charset
xs:string		0-1The value may be base64 encoded to convey data in a particular character set. Ssee EncodableStringType.
 
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